Passenger Services

Specialized training for passenger services equips your personnel to manage essential tasks and challenging situations confidently. Courses cover critical areas such as Check-in Procedures, Managing Verbal and Physical Aggression, Theft Prevention, and Passport Verification, ensuring teams can effectively navigate complex scenarios. IATA Dangerous Goods training enhances safety protocols, while communication skills and cultural awareness training promote a welcoming environment. Elevate your passenger expertise and help keep the airport running smoothly!

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Courses

  • Fraud detection

    Classroom 1 day English, French, Dutch

  • IATA Dangerous Goods Regulations for Passenger Handling Personnel – 7.5

    Classroom 1 day English, French, Dutch

  • IATA Dangerous Goods Regulations for Passenger Handling Personnel – 7.5 E-learning

    E-learning 2 hours English, French, Dutch

  • Interpersonal relations

    Classroom 2 days French, Dutch

  • Passport & Visa

    Classroom 1 day English, French, Dutch

  • Unruly Passengers

    Blended 8 hours English, French, Dutch

    • Our Promise, Your Advantage

    • Streamlined training operations
    • Simplified administration
    • User-friendly LMS
    • Seamless employee oversight
    • Audit-ready compliance
    • Efficient resource utilization
    • High frequency of certified courses
    • Sector-ready workforce
    • Renowned partners
    • Advanced digital learning
    • Immersive training experiences