An APOC manager plays a crucial role in the coordination and optimisation of airport operations. This training provides an in-depth understanding of AOP, ACDM and TAM and how they are related within the Airport Operations Centre. Participants develop skills in crisis management, decision-making and leadership, and get hands-on experience through realistic scenarios and a VR simulation. In addition, the training includes a visit to the Brussels Airport APOC and question-and-answer sessions with experienced managers. The training lasts 5 days, is delivered in English and concludes with a certificate.
Gain insights into the role of APOC manager as facilitator.
Understand the role of an APOC manager within the evolving aviation landscape, its relationship to TAM (total airport management) and AOP (airport operations plan).
Develop a theoretical foundation and practical skills in crisis management and decision making, essential soft skills required to excel as an APOC manager.