Short summary

This course is specially designed for non-native airline employees who want to deepen their A2 level. You will learn to use complex language, communicate effectively in various work situations and conduct customer-focused interactions. With a focus on problem-solving, formal conversations and active participation in meetings, this course will give you the tools to function confidently in a professional environment. After a compulsory ELAO language test, you will receive an official AHLEX certificate on successful completion. Work on your language skills and grow in your career with the B1 English course!

Target Audience

Non-English-speaking employees who already have an A2 level and want to improve their English to function more effectively in a professional environment.

 

Objectives

After completing this training, the participant will be able to:

  • Understand and use more detailed and formal language in work-related situations.
  • Engage in conversations with clients, colleagues, and supervisors about both work-related and everyday topics.
  • Handle unexpected situations, such as managing complaints or emergencies, by using appropriate language.
  • Actively participate in meetings and group discussions within the organization.

Trainers

Aline

I am a CELTA-certified English trainer and cross-cultural communications specialist with an MBA and more than 20 years of international experience. A native English speaker fluent in Dutch, French, and Korean, I have supported learners at all levels in both academic and corporate settings since beginning my career in South Korea in 2002. Having lived in eight countries and worked across diverse industries, I understand what it takes to thrive in multilingual, international environments. At AHLEX, I create an engaging and supportive space where participants build clarity, confidence, and credibility in English—whether for meetings, presentations, or everyday professional communication.

Katriina

I bring extensive experience using English in professional and academic contexts across a range of industries. In my career, I have communicated daily in English with people from diverse backgrounds, in both formal and informal settings. I have taught adults in grammar and beginner courses as well as professional communication, and I have delivered trainings, workshops, and courses designed to give learners practical skills they can apply immediately. My courses are often described as approachable, inspiring, and enjoyable. I strive to create a relaxed, supportive atmosphere that encourages participation and builds confidence, while keeping a clear focus on learning goals. My style blends patience, clarity, and genuine engagement, helping each learner succeed whether starting with the basics or aiming for professional-level fluency.

Info

Validation of acquired knowledge and skills: Attendance certificate AHLEX.

Duration

32 hours

Language

English

Previous knowledge required

Basic requirements and entry conditions: mandatory ELAO language test for level assessment.

 

€ 1015.00(excl. VAT) – Certificate included Request more info
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